- Where
- Nashville, TN
- When
- October 4-6
- Free trucker hat bar
- Mon & Tue, 10am to 2pm
- Booth
- 1047
The first AI-native PMS launches in Nashville.
ApexOS by Staylist launches at VRMA, Booth #1047.
Three 20 minute sessions at VRMA Booth #819.
Monday, Oct 57:45 to 8:05am CT
Your Top 10 PMS Pain Points: Gone in 60 Seconds!
Every property manager knows the daily friction of working around a PMS instead of with it: the buried settings, the “we’ll build that someday” support calls, the point solutions stacked on top just to fill the gaps. In this fast-paced, no-fluff session, Bryan Boice and Patrick Power tackle the 10 pain points that slow professional vacation rental operators down the most.
Bryan BoiceDirector of Sales, Staylist
Patrick PowerChief Product & Strategy Officer, Staylist
Monday, Oct 52:30 to 2:50pm CT
Your PMS Was Built For Yesterday
Nobody woke up this morning wishing they had another piece of software, yet that’s exactly what our industry keeps selling you. This session challenges why the PMS you’ve relied on for years may be holding your business back, and offers a first look at the next generation of hospitality technology. Hear from Jeff Reed and John Suzuki about why they’re back to replace the category they helped build.
John SuzukiChief AI Evangelist and Customer Ombudsman, Staylist
Jeff ReedCEO, Staylist
Tuesday, Oct 62:30 to 2:50pm CT
Operating in the Age of AI: A Property Manager Conversation
Every operator has been told AI will change their business. Far fewer have heard what that actually looks like from operators who do it: what works, what doesn’t, and what they’d do differently. John Suzuki moderates a candid conversation with VR Operators about how AI is reshaping their businesses and how their teams have adapted, so you leave knowing which parts of your operation to change first.
John SuzukiChief AI Evangelist and Customer Ombudsman, moderator, Staylist
Courtney MauldinDirector of Customer Success, Former Operator, Staylist
Adam FischbachOperator, Beach Front Only
What you’ll see at Booth #1047.
You’re the go-between for guests, owners, housekeepers and the books, and most software makes you do that by hand across six screens. In ApexOS you say what needs to happen and agents do the work, inside the approval rules you set. Trust accounting sits in the core, not in a dashboard on top.
Owner statements that tie out.
Double-entry trust accounting in the core, so guest deposits, owner funds and your own revenue never blur. Statements come out of the ledger the money actually moved through. Not a spreadsheet built beside it.
- Trust balances traceable to the unit
- Statement templates designed per owner
- Deposits and owner funds kept apart
Animation: a guest payment for a stay at Lakeside Cottage splitting across the trust ledger into the guest deposit, the owner’s share and the management fee, with the trust balance for each unit adding up.
Check-in without the phone call.
Directions and arrival details go out on schedule. Door codes wait in the guest portal and release only after the guest confirms a one-time code sent to the contact on the reservation. Nobody talks their way into one.
- Pre-check-in and a guest portal
- Door codes released after verification
- Every arrival flagged for whoever’s working
Animation: a guest opens the guest portal on their phone, enters the one-time code sent to the phone number on their reservation, and the door code for their rental is revealed.
The 2 a.m. text, answered.
AI Autodrive answers texts and chat from your property knowledge, so the hot tub question at two in the morning doesn’t wait for the morning shift. Your team takes the calls. The ones nobody could pick up wait in the inbox with a summary.
- Answers from your policies, not a guess
- Texts and chat in one inbox
- Missed calls waiting with a summary
Animation: at 2:14 in the morning a guest texts to ask whether the hot tub is heated. AI Autodrive answers from the property’s knowledge, and a missed call from earlier waits in the inbox with a summary.
Answers, not reports.
Ask why a unit netted less than last March. Apex comes back with a report: the numbers, a chart and the narrative behind them. You ask for a report instead of building one.
- Ask in plain language
- Figures and the story together
- Save it, schedule it, share it with an owner
Animation: someone asks why Lakeside Cottage netted less than last March. Apex returns a report with figures, a chart comparing the two months and a short narrative, with options to save, schedule or share it.
See ApexOS on your own portfolio.
Tell us a little about your portfolio and our team will reach out to set up your demo, at the booth or after the show.
Request a demo
Under a minute. Our team will be in touch to set up a time.
Before you visit.
Where is Staylist at VRMA 2026?
Booth #1047 at VRMA International 2026, at the Music City Center in Nashville, Tennessee, October 4 to 6. Come by for a live demo of ApexOS.
When are Staylist’s VRMA Education Hub sessions?
Three 20 minute sessions at the Education Hub, VRMA Booth #819. “Your Top 10 PMS Pain Points: Gone in 60 Seconds!” is Monday, October 5 at 7:45am. “Your PMS Was Built For Yesterday” is Monday at 2:30pm. “Operating in the Age of AI: A Property Manager Conversation” is Tuesday, October 6 at 2:30pm. All times Central.
When is the trucker hat bar?
Monday, October 5 and Tuesday, October 6, from 10am to 2pm, at Booth #1047. The hats are free.
What is ApexOS?
ApexOS by Staylist is an AI-native property management system for vacation rentals. You say what needs to happen, review the preview and approve it. Property management, trust accounting, guest messaging and owner management are one system on one data model.