Hospitality platform overview

Everything Your
Property Needs in One Platform

Staylist is the complete hospitality management platform that helps properties run lean, grow revenue, and deliver memorable stays. Your PMS, POS, and RMS all work together — assisted by AI that simplifies every task. And with gold-standard accounting built on USALI, your financials are finally as smooth as your guest experience.

Built by operators for operators

The complete hospitality platform for the modern host

Property Management System
AI Concierge
Call Intelligence
Point of Sale
Revenue Management
Property Management System (PMS)

Quote, book, and manage on one clean, operator-friendly screen.

Interactive availability grid with drag-and-drop.
One-screen booking and quoting — no endless scrolling.
Intelligent reporting, housekeeping, and maintenance portals.

Best For:

RV parks, campgrounds, boutique hotels, and vacation rentals.

AI Concierge

Answer, assist, and book with our conversational AI phone agent.

24/7 AI for calls and chat.
Answers questions and books stays.
Sends secure booking links.
Choose agent voice and pickup timing.

Best For:

RV parks and multi-property groups.

Call Intelligence

Turn every call into clever insights and revenue opportunities.

AI call scoring and coaching.
Tracks revenue by campaign.
Shows caller history in PMS.
Boosts team performance fast.

Best For:

RV parks, campgrounds, and vacation rentals.

Point of Sale

Power your store or quick-service dining with cashless convenience.

Charge purchases to stays.
Serve in-store or delivery.
Uses Staylist POS hardware.
Simple menus, smart inventory.

Best For:

RV parks, boutique hotels, and multi-property groups.

Revenue Management

Track pickup, pace, ADR, and RevPAR with AI that helps you price smarter.

AI chatbot for revenue strategy.
Real-time pricing recommendations.
Forecasts demand and occupancy.
Plans by event and season.

Best For:

RV parks, campgrounds, boutique hotels, vacation rentals, and multi-property groups.

Our customers

Operators who put guests first

Watch full video
"Our prior software inhibited us from growing. It inhibited us from offering a wonderful experience for our guests. StayList has come to the table and helped our park grow not only for our guests but for our revenue and for our partners. They want you to succeed. They want you to grow and they take the attitude that if you grow, they grow, and they are really a partner that is not on your payroll."
Kirk Hanna
Managing Partner, North Myrtle Beach RV Resort & Dry Dock Marina
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"I would tell other owners and managers that are considering switching to Staylist to make the switch. The ease of using the system and the reporting that's available, the online booking capabilities are the best that we've seen and have absolutely helped us improve our customer experience and improve the training experience for our staff and definitely help us make the best decisions for the business."
Vickie Fuller
Administrative Manager, Pirate Land Family Camping Resort
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"I was a hotel manager before I got into the RV resort business and I got into the RV business in 2008. We probably had four different softwares that we were using, and it seemed that we were changing every two or three years, which is very difficult for a team to learn. It was just not easy. When I was introduced to Staylist I found immediately that it was so easy to use. The key thing is that it has to be easy for me or the team to be able to make that reservation. No guest wants to be waiting until an employee figures out how to get to where they need to be."
Kathy Chittenden
General Manager, Hilton Head National RV Resort
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"Staylist has definitely streamlined our operations as far as reporting goes, and looking up projections and forecasts. There’s not very many companies where you can get the owner of the company on the phone and say “hey this is what I want, this is what is working and not working for me” — [with Staylist] they’ll figure it out, they’ll have a solution for you."
Brett Patterson
Splash RV Resort
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"Staylist is one of the easier systems that I’ve come across to not only train but also use. It really has been a way for us to simplify everything. Our big thing here is our Standard Operating Procedures, we call them SOPs. My other system, setting up SOPs was a 12 day process for the training. I am now at a three day process and the third day is really just a cherry on top to make sure they know everything. My favorite Staylist feature is honestly just Staylist in general. It honestly handles everything."
Neil Turner
Owner at HIlton Head Harbor, RV Resort, & Marina

Ready to run hospitality on one clean platform?

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

“Working with Jeff Reed, he listens to what you have to say, he thinks about what you’re saying, and he looks at a way to incorporate that for your resort.”

Kathy Chittenden
RV Resort General Manager

Frequently asked questions about our hospitality platform

A modern hospitality platform combines all of the moving pieces of your property into one place. This helps teams work more efficiently and ensures guests feel taken care of.

Instead of hopping across tools, you quote, book, message, and reconcile on a single clean system. That means fewer clicks, fewer errors, and faster training for seasonal staff.

You’ll capture more direct bookings, handle after-hours calls automatically, and lift on-site spend with cashless tabs. Transparent reporting and revenue recognition ensure the books are accurate, while integrations connect door codes, energy meters, and OTAs.

Bottom line: less busywork, stronger reviews, and a property that runs the way you want.

Staylist reduces steps wherever your team interacts with the guest. The interactive Availability Grid enables team members to quote, modify, and extend stays with drag-and-drop functionality. One-screen booking eliminates the need for a multipage process.

Housekeeping and Maintenance modules keep turns on track; work orders can automatically block check-in. After hours, the AI Concierge answers common questions, checks availability, and sends booking links via text, converting calls into reservations.

Call Intelligence transcribes and scores calls, highlights coaching moments, and ties outcomes to revenue. On property, POS supports cashless tabs and charge-to-reservation, which helps lift on-site spend.

Behind the scenes, USALI-based accounting and automated reconciliations keep your books accurate and dependable — so you can trust your numbers as much as your guest experience. Click-through reports and integrations keep data flowing without the need for exports.

Not all hospitality platforms are built the same. Ask questions that cut through the sales pitch and uncover how the system actually performs from day to day.

  • How long does implementation take?
  • Who handles training?
  • What does data migration include?
  • What are your uptime SLAs, contract flexibility, and roadmap velocity?
  • How does your support team respond during peak weekends?
  • How does the platform recognize revenue?
  • Does it support USALI standards?
  • How do reconciliations and exports flow to the general ledger?
  • What’s included in the core modules versus add-ons and integrations?
  • How do built-in AI features support front desk staff?

Choose a platform that unites operations, revenue, and on-site sales — not a single product with disconnected add-ons.

Look for:

  • Unified PMS: One-screen booking, interactive grid, built-in housekeeping and maintenance modules.
  • Financial clarity: USALI-based reporting and dynamic pricing insights.
  • Guest experience: AI concierge and two-way messaging.
  • On-site commerce: POS with charge-to-reservation and KDS.
  • Connectivity: Certified integrations for accounting, OTAs, and access control.
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